Will customers know it's AI?
No — that's our secret. The agent replies in your dialect and style, gets context, humor and moods, and never makes robotic bot mistakes. Most of our clients' customers think it's a sharp new employee.
Does it really reply to comments?
Yes. It watches Facebook, Instagram and TikTok comments in real time, replies publicly like a human, and when there's buying intent it moves the customer to DM and follows through to the order.
How does it confirm orders?
As soon as an order comes in, the agent messages the customer on WhatsApp or email, verifies name, address, phone and payment method, logs the status (confirmed / cancelled / no answer) and follows up if they don't reply.
Where is the data stored?
Directly in your Google Sheets or Excel, in real time — every chat becomes an organized row. We clean numbers and addresses and alert you when something is missing.
Which dialects does it speak?
Egyptian, Gulf, Levantine, formal Arabic — switching per customer. And if you have product-specific terms, we train it on those too.
